About the business:

At ICIS, our mission is to optimize the world’s resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Thousands of decisions are taken across the supply chains every day using our intelligence and we make this possible through a global presence that delivers the targeted, real time insights the market need to achieve growth, mitigate risk , and capitalize on opportunities ahead of competition. Shaping the world by connecting markets to optimize the world’s valuable resources. You can learn more about ICIS at the link below,

https://www.icis.com/explore/

About our team:

Our Key Accounts sales team is dedicated to cultivating and executing a strategic approach to retaining existing revenue and generating new business within those accounts through the sale of additional products and services.

About the Role

As a Key Account Manager, you will be responsible for driving strategic growth across a portfolio of high-value clients. Your mission is to build trusted relationships, understand each client’s evolving needs, the value we deliver, and deliver tailored, data-driven solutions that generate measurable business impact. This role is ideal for a customer-centric commercial leader with a passion for complex problem-solving, value-based selling, and long-term partnerships.

You will need to be a motivated and energetic individual, with demonstrable experience in high value, solution sales. This is a target driven role requiring high levels of productivity, commercial awareness, and focus. You must thrive in an international and complex environment, be a team player and be willing and able to combine innovative thinking with hands-on execution of sales

Key Responsibilities

• Client Ownership: Serve as the primary point of contact for 15 key accounts, ensuring deep understanding of client business drivers and industry context.
• Account Planning: Develop and execute annual account plans aligned with revenue, retention, and expansion goals.

• Growth & Retention: Drive upsell/cross-sell opportunities, reduce churn, and ensure high customer satisfaction and engagement. Responsible for significantly exceeding financial and wider business objectives within the Enterprise portfolio.
• Collaboration: Partnering with various internal teams to tailor solutions and ensure seamless service delivery and working collaboratively within the sales team ensuring that you are committed to be a high-performance sales individual that will differentiate ICIS via commercial excellence to capture market share and deliver customer value.

• Market Intelligence: Stay informed on industry trends, competitor activity, and customer developments to inform strategy and proactively mitigate risk.
• Value Identification & Delivery: Quantify and communicate the impact of your solutions using insights, dashboards, and executive-level storytelling.
• Forecasting & Reporting: Maintain accurate pipeline visibility, revenue forecasting, and activity tracking in CRM systems (e.g., Salesforce).

Qualifications:

• 5+ years of sales experience. Experience in the Energy markets is a differentiation.
• Proven track record at managing, retaining and growing revenue and accountable/responsible for sales results.
• Curious about everything, willing to ask questions and challenge the status quo to provide better customer outcomes.
• Passionate about providing world-class customer experience.
• Excellent communicator, both verbally and written. Excellent presentation, organizational, and forecasting skills. Great negotiation skills – able to conduct calls and demonstrations effectively.
• A high level of energy, self-motivation, competitiveness, and a desire to positively impact the business.
• Ability to work in a team environment and collaborate with other departments.
• Flexible and adaptable to meet the needs of the changing market, our customers, and the business decision makers in the fast-changing environment we currently live in.
• Comfortable with up to 50% travel requirements.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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