Human API
About the Business
At ICIS, our mission is to optimize the world's resources. We help companies make strategic, sustainable decisions by bringing transparency to markets across the world. We create a comprehensive view of commodities markets, providing companies with the data and intelligence to successfully navigate across global value chains every day. Our customers benefit from instant access to price assessments, reports and forecasts, a dedicated news channel and supply and demand data. You can learn more about ICIS at the link below. <a href="https://www.icis.com/explore" target="_blank">https://www.icis.com/explore</a>
About Our Team
Our teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change with flexibility and composure under pressure. Our high-energy, self-motivated individuals are driven by a genuine desire to make a positive mark on our business. But that's not all – we're creative problem solvers with an entrepreneurial spirit.
About the Role
ICIS is seeking an experienced Senior Product Manager to join our growing international product team and play a key role in the development and delivery of ICIS’ product portfolio, supporting our customers with the tools and data they need to successfully navigate global value chains every day. Working closely with customers, the product and technical teams, and a wider group of stakeholders, you will own and develop the commercial roadmap for Insight – the core of ICIS’ portfolio that provides customers data and insight into what matters now. This includes insight, pricing and fundamental data delivered multichannel. Not only will you be working on exciting projects and with cutting edge technologies, but you will also be surrounded by a team of like-minded professionals from whom you can learn and grow.
Responsibilities
Owns the development and delivery of the product strategy for Insight portfolio, with objective of driving commercial outcomes for the company while meeting the ICIS mission to optimise the world’s resources
Product development lifecycle: take bets through the product lifecycle, participating in product discovery and testing and presenting findings and recommendations to peers and stakeholders
Customer focus; interact with customers to understand the challenges in developing industry as well as gather requirements and understand key customer needs and market basics, ensuring we build the right things at the right time and coaches the team to ensure customer needs are met
Go to market and product marketing lifecycle; working closely with the internal business partners (e.g. Sales, Marketing, Customer Support) to gather and assess product needs in the marketplace, manage customer feedback and provide input and expertise to the marketing and other customer materials. Support the roll out of new products and features across the business through clear go to market launch plans
Product delivery; defining and prioritising deliverables from design and planning to release while working with technical development teams, UX and design, fellow product managers and wider stakeholders
Data-driven decision making and analysis: working closely with the Product Analyst interrogating and interpreting data; ability to drive conclusions from data and recommend and execute relevant actions to help drive further product development and increase customer satisfaction
Coach and mentor junior members of the team
Requirements
Proven experience in managing complex data products, with the chance to deepen your expertise in commodity market data, having worked in commodities would be an advantage
Intellectual curiosity is a superpower - we're seeking professionals who are passionate about understanding the evolving landscape of commodity markets and technical innovation
Demonstrated ability to bridge product strategy with technical implementation across different channels such as web, Cloud and data integration
Opportunity to deepen AI knowledge both in terms of how we embed internally and delight customers externally
Entrepreneurial mindset with the autonomy to drive product strategy and innovation
Great organisational and prioritisation skills and attention to details with the ability to make decisions under pressure
Excellent verbal and written communication skills and ability to connect and communicate with a wide range of stakeholders at various levels of seniority
Understands agile methodologies such as Scrum
Strong at networking and building relationships with all parts of the organisation independent of deliverables. Able to influence stakeholders with soft power and guide towards desired outcomes
Thrives in ambiguity and critical thinker. Sees ambiguity as opportunity to shine, simplifies the problems and guide the organisation towards clear decisions
Learn more about the LexisNexis Risk team and how we work here
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At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK .
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