Senior Systems Engineer I

Human API

Human API

Software Engineering
Alpharetta, GA, USA
Posted on Mar 26, 2025

About the Business

LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com/

About the Team

A Systems Engineering team with main areas of focus of Infrastructure as Code into Azure and AWS. Strong Knowlege of AWS and Azure Cloud technologies, Terraforms, Packer and Python required. As this is within a Linux team, exposure and knowledge of Ubuntu and Redhat releases is an advantage,

About the Role

This position performs moderately difficult research, design, and systems engineering assignments and also responds to system management alerts to handle system/operations exceptions, within the assigned enterprise systems of product offerings. Additionally, this position is also responsible for triage change management support.

Responsibilities:

  • Demonstrate thorough understanding of major system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure).

  • Diagnose problems with application programs, common system, or systematic questioning techniques.

  • Configure controls; install or troubleshoot programs within multiple system environments.

  • Construct Job Control Language (JCL) or scripts for processing of workloads by system.

  • Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools.

  • Partner closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines.

  • Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation.

  • Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery.

  • Apply problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks.

  • Demonstrate knowledge of system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure).

  • Diagnose system performance problems.

  • Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files.

  • Develop lists/scripts for execution of commonly used processes and automation of simple tasks.

  • Proper implementation of team changes and service requests.

  • Proper creation, execution, documentation, and closure of tasks, changes, and requests.

QUALIFICATIONS:

• 3+ years of Systems Engineering experience

• BS Engineering/Computer Science or equivalent experience required

TECHNICAL SKILLS:

• Change management.

• Understanding of storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure.

Knowledge of GIT and CI/CD piplines and workflows, AZURE and AWS cloud knowledge, deployment of infrastructure as code, Terraforms, Packer and Ansible.

• Program installation and troubleshooting.

• Knowledge of virtual server environments and thin client.

• Knowledge of scripts for automation.

• Understanding of system and problem management tools.

• Problem solving.

• Good oral and written communication skills.

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

At LexisNexis Risk Solutions, having diverse employees with different perspectives is key to creating innovative new products for our global customers. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. Our aim is for every employee to be the best version of themselves. We would actively welcome applications from candidates of diverse backgrounds and underrepresented groups.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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