LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. Our insurance risk solutions help drive better data-driven decisions across the insurance policy lifecycle – all while reducing risk. You can learn more about LexisNexis Risk at the link below. https://risk.lexisnexis.com/insurance

About the Role

This is a hybrid position & team members are required to be in the Duluth, Georgia office weekly on Tuesday and Wednesday.

The Data Relationship Analyst II analyzes process flows and makes recommendations to leadership of potential efficiencies and improvements in processes, procedures and/or technologies. They will also coordinate the workflow of REPH (RELX Philippines) operations support staff to ensure department metrics/goals are met.

Responsibilities

• Monitors & collaborates with REPH to ensure timely completion of keying reports

• ​Monitor and review data entry processes to ensure accuracy, completeness, and consistency

• Police record/data validation accuracy and integrity. Identifies changes in police report data elements on crash forms.

• Assists with the development and delivery of REPH data keying training curriculum; routinely monitors REPH new hire training

• Routinely monitors and performs audits on REPH processes/procedures and information.

• Ensures accessibility and acts a main point of escalation for SME questions/issues

• Track and monitor key performance metrics

• Analyze trends and patterns in data entry activities to identify potential issues or bottlenecks

• Ensure keying workloads are allocated for maximum efficiency

• Builds and maintains communications and relationships with REPH

• Works with Technology team to define requirements and manage tickets regarding keying application.

• Develop reports that effectively visualize and communicate key information based on the needs of different stakeholders

• Integrate data metrics into PowerBI dashboards

Requirements

• Associate degree or equivalent work experience

• Solid knowledge and understanding of MS Office experience is required including advanced knowledge of MS Excel

• Knowledgeable user of databases and computer applications. Crystal Reports & MySQL database language knowledge preferred.

• Strong knowledge and understanding of Police Report terminology and crash report lifecycle is highly advantageous

• Advanced knowledge validating data and highlighting inaccuracies

• Solid organizational skills involving prioritizing and reprioritizing projects to ensure timely completion

• Excellent oral and written communication skills including articulating ideas and information effectively to management; ability to train and present information to team members in small to mid-size groups.

• Advanced knowledge problem-solving, decision-making, and analytical skills

• Demonstrated detail orientation is required including strong research capabilities

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits

• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan

• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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