About the Business

LexisNexis is a global provider of trusted information and analytics, delivering solutions that help organizations make informed decisions and manage risk. Our solutions span legal, regulatory, and business sectors, helping clients solve complex challenges with data-driven insights.

About the Team

You will join the Professional Services team, a group of dedicated consultants and technical experts who work closely with clients to implement solutions successfully. This team values collaboration, customer focus, and delivering measurable impact for our clients.

About the Role

As a Professional Services Consultant, you will offer expert guidance and personalized solutions to clients. You will collaborate closely with clients to meet their unique needs and provide support throughout their journey. In addition, you will provide pre-sales technical expertise to both the sales team and the customer during the sales process.

You'll be responsible for:

• Supporting the pre-sales process by providing professional services insights and technical guidance.
• Delivering product demonstrations and presentations to prospective and existing clients.
• Scoping out the cost to implement the solution for defined accounts while working with 4–5 sales reps at one time.
• Conducting needs assessments and developing customized solutions for clients.
• Providing training and support to clients on the use of software and technology solutions.
• Collaborating with cross-functional teams to ensure successful implementation of solutions.
• Managing project timelines and budgets to ensure successful delivery of services.
• Developing and maintaining positive relationships with clients to ensure ongoing satisfaction and retention.
• Staying up-to-date on industry trends and best practices to continuously improve service offerings.
• Conducting research into the industry – including competitor research.
• Encouraging clients to buy extras, upgrades, etc.
• Performing all other duties as assigned.

Qualifications

• Possess a relevant educational background in a related field, or equivalent experience.
• Be highly organized and detail-oriented.
• Have excellent communication and interpersonal skills.
• Familiarity with fraud detection and identity verification concepts.
• Be able to collaborate with team while being self-directed to solve problems.
• Have experience in consulting or professional services.
• Be proficient in Microsoft Office and other relevant software applications

The salary range provided in this posting is the base salary range for Illinois.$118,700.00 - $197,900.00RELX offers several health, protection, retirement, financial and wellbeing coverage options, as well as time away from work, so that you can choose benefits that fit your life—wherever you are. For most coverage, including health and protection benefits, you’ll need to enroll within 31 days of your hire or rehire date, and then again during Benefits Annual Enrollment each year (typically held in the fall). You can change your coverage during the year only if you have a qualifying life event, such as getting married or having a child. More details are available online or by calling the RELX Benefits Center. Both you and RELX share in the cost of your coverage, including for your spouse/partner and eligible children. You contribute to the cost of your benefits coverage through per pay period contributions. These contributions are based on your base salary plus target incentive or commission (if applicable), where you live and who you choose to cover. RELX provides a subsidy that can be applied to any medical and dental coverage that you purchase through the Aon Active Health Exchange™. People who are eligible for the benefits include: Full- and part-time employees working at least 20 hours or more per week; your spouse or partner; and children up to age 26 for medical and 19 (or 23 if a full-time student) for dental and vision. Other eligibility requirements may apply for certain benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.