About You

· Desire to build and own the direction for discovery, design, and testing exercises across the double diamond process model

· Willing to challenge the problems that are given to them as well as the solutions they propose

· Deep experience in a variety of design efforts represented through a portfolio of designs, case studies, or presentation decks

· Brings humility to their own work and expects the same from their teammates

· Shares their work early and often, knowing designs shouldn’t be ‘done’ by the time they’re reviewed by their team

· Wants high collaboration with product managers, developers, business analysts and other designers

· Keeps a steady pulse on how ‘best in class’ for our industry is evolving and translates that into future iterations of our users’ experiences

· Ability to quickly iterate through solutions while knowing the point of diminishing returns for any point in the design process

· Experienced with growing and maintaining flexible design systems, preferably using Figma

· 4-6 years experience in Product Design or UX/ UI Design, ideally working within a product-driven team or organization

What You’ll Accomplish

· For the experience you own, you will define what success means for our users and will bind that success to our company goals.

· From beginning to end, you will have projects that prove real, tangible business value to the UX opportunities you explore.

· Throughout your work, you will demonstrate the value of the UX Process and will share out successful case studies and exercises that the larger organization can learn from

· Within the organization, you will create true advocates and trusted partners of the UX Process.

· You will drive measurable impact at a fast pace with a keen focus on customer value, adoption, and satisfaction.

· You will be helping craft a wholly unique experience that is already changing an industry from the ground up – making a real world impact for people and doing it with awesome team members.

Your Responsibilities

· Within our B2B products & experiences, you will own all UX/ UI design responsibilities and decide where and when research/ testing efforts are best spent. You will…

o Own the design creation and iteration of all features for your focus area

o Identify opportunities to research user needs and test new solutions with users throughout the product lifecycle

o Engage with senior leadership and help craft the future vision we have for our product offering

o Partner closely with the product team, other designers, developers, as well as the stakeholders of your projects to ensure design efforts align with business goals, product priorities, and development feasibility

o Frequently track and share your work through all needed channels for team visibility

o Present your designs and research outcomes with tangible next steps to project team members as well as senior leadership

· Contribute to a positive, constructive environment where everyone feels valued and is excited to build best-in-class work together

· Believes in shared ownership of the design work

Role You’ll Play:

· Collaborate with project teams and our clients to understand client business requirements for digital strategy and advocate for the customer by developing intuitive interactions and easy-to-use interfaces

· Work closely with project managers, design, engineering, and quality assurance

· Bring user-centered design (UCD) process methods to digital solutions from concept to launch

· Clearly articulate and defend your design decisions in front of teams and clients

· Identify and execute on the best methods for user research and testing within client constraints

· Work within an agile methodology

· Provide strategic solutions for early-stage project planning

· Independently deliver on projects and work with others on teams

· Help the team plan and run effective client workshops and client stakeholder meetings

· Facilitate effective decision-making with clients

· Design and deliver wireframes, user stories, user journeys, mockups, and prototypes optimized for a wide range of devices and interfaces

· Monitor and have knowledge of wider industry UX trends and relevant technology trends



U.S. National Base Pay Range: $104,900 - $174,700. Geographic differentials may apply in some locations to better reflect local market rates.



This job is eligible for an annual incentive bonus.



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