Would you like to be part of a team that delivers high-quality software?

Are you passionate about technology and innovation?

About Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our services, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management. Learn more about LexisNexis Risk at risk.lexisnexis.com.

About Our Team

LNRS people are driven by an environment focused on innovation, real passion for our products, and teamwork, where working in an agile manner is the norm. LNRS is part of RELX, a FTSE100 global provider of data, information, and solutions for professional customers. RELX has been ranked by Forbes as #53 in their Top-2000 Global Employers.

About the Role

This position performs moderately in the ServiceNow platform, including ITAM modules, and will be responsible for developing and maintaining various ServiceNow applications and integration.

Responsibilities

• Develop and customize ServiceNow applications using Flow Designer, client scripts, business rules, widgets, and other platform features.

• Configure and manage ITAM modules, ensuring seamless integration and functionality.

• Design and implement Reports and Dashboards to provide actionable insights and support decision-making.

• Maintain and enhance the Common Service Data Model (CSDM) and Configuration Management Database (CMDB).

• Improve employee experience through the development of user-friendly service catalogs and automated workflows.

• Utilize the Automated Test Framework (ATF) to ensure the quality and reliability of ServiceNow applications.

• Collaborate with cross-functional teams to gather requirements and deliver solutions that meet business needs.

• Provide technical support and troubleshooting for ServiceNow applications and integrations.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.

• 4-6 years of experience working with the ServiceNow platform, including ITAM modules and ITSM is good to have.

• Strong knowledge of Flow Designer, business rules, client scripts, widgets, and Reports and Dashboards.

• Experience with CSDM, employee experience, ATF, service catalogs, and CMDB. Excellent problem-solving and analytical skills.

• Strong communication and interpersonal skills.

• ServiceNow Administrator or Developer certification is a plus.

• Proficiency in JavaScript, HTML, CSS, and relational databases.

• Ability to work independently and as part of a team.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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