LexisNexis Risk Solutions partners with organizations worldwide to deliver solutions that promote growth, operational efficiency, and enhanced experiences for everyone. Our technologies support anti-money laundering, counter-terrorist financing, identity authentication and verification, fraud mitigation, credit risk analysis, and customer data management. Learn more about LexisNexis Risk at https://risk.lexisnexis.com.

About the Team

Our Financial Crime Compliance team develops innovative products for a wide range of financial institutions globally. Join our mission to advance industry-leading solutions that have a positive impact worldwide.

About the Role

This position serves as a lead for a specific team of Quality Test Engineers. In addition to developing optimum system configurations and plans for installations and upgrade of hardware devices for complex systems and applications, the individual will provide direction on project plans, schedules, and methodologies.

Responsibilities
• Lead small teams in the development and execution of automated and performance testing for large or multiple diverse projects to successfully and consistently enable delivery of high-quality software products and services on time, on budget, and to specification, reacting quickly to changes in priorities or circumstances to meet the needs of the business.
• Coach team on researching available tools and lead or participate in initiatives to identify and implement those that will cost-effectively enhance testing capabilities and product quality.
• Identify opportunities to apply existing automation or other tools to meet testing needs.
• Serve as subject matter expert in the configuration, maintenance, and/or administration of testing tools or environments.
• Innovate process improvements that enable efficient delivery and maintenance with consistent direction.
• Identify areas for cooperation with other teams to improve overall quality and, with peers or others, implement initiatives improving testing capability and efficiency.
• Configure, maintain, and/or administer testing tools or environments.
• Plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards, partnering with Product Management, Project Management, Engineering, and Operations teams.
• Maintain flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business.
• Work with QA/Testing staff, project managers, technical leads, and subject matter experts to plan and execute automated and performance tests.
• Report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
• Ensure that testing addresses requirements as agreed with other stakeholders.
• Research available tools and participate in initiatives to implement those that will cost-effectively enhance testing capabilities and product quality.
• Partner with architects, developers, and network and system engineers to research and identify root causes of performance issues.
• Maintain awareness of the state of the industry and evaluate emerging trends/developments that may benefit the organization.
• Conduct project reviews, ensuring review criteria are defined, and implement procedures for ensuring quality control of project deliverables.
• Cooperate in the enhancement of the methodologies employed for test planning and execution, defect tracking, and metric and status reporting.
• Lead continuous improvement initiatives and implementation of best practices.
• Maintain framework for record retention in order to support internal and external IT audits.
• Enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
• Identify areas for improvement and, with leadership, peers, or others, implement initiatives improving overall capability and efficiency.
• Carry out management responsibilities in accordance with the organization’s policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
• Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently.
• Manage and encourage new ideas from staff to foster improvements through innovations.
• Empower the staff to be accountable and responsible for their own actions and decisions.
• Ensure results of root cause analyses are addressed.
• All other duties as assigned.

Requirements
• Strong understanding of QA methodologies.
• Strong knowledge of process improvement.
• Strong knowledge of the software development process.
• Experienced QA testing skills.
• Strong attention to detail.
• Strong ability to develop and execute automated and performance testing.
• Basic understanding of working within budgets.
• Understanding of industry trends.
• Strong research skills (tools/root cause analysis).
• Exhibits innovative approaches to process improvement.
• Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.
• Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity.
• Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making.
• Strong communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums.

LexisNexis Risk Solutions values diversity and inclusion. We are committed to supporting candidates from all backgrounds and providing reasonable accommodations throughout the recruitment process and employment. If you require adjustments or support, please let us know. Everyone is encouraged to apply.

Learn more about our team and culture here.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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