Lead MDM Engineer

Jackpocket

Jackpocket

Boston, MA, USA
USD 136k-170k / year + Equity
Posted on Jun 28, 2025

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

We’re looking for a Lead MDM Engineer to join our Gaming Infrastructure Team and drive the design, deployment, and operations of our endpoint device management strategy. You’ll own Microsoft Intune and other MDM platforms, shaping our roadmap, standards, and automation. You’ll balance scale, security, and user experience to deliver seamless, secure endpoint management, and play a key role in building our MDM function from the ground up. This is a strategic technical role with a clear path toward people leadership.

What you’ll do as a Lead MDM Engineer

  • Serve as the technical lead for all endpoint management efforts, driving the strategy and implementation of Microsoft Intune.

  • Build and maintain baseline configurations, compliance policies, and automated provisioning processes for a wide range of endpoints (Windows PCs, kiosks, tablets, mobile devices, etc.).
    Drive the development and enforcement of device security standards in partnership with security and compliance teams.

  • Define and lead projects to scale, standardize, and automate device deployment and lifecycle management using Autopilot, PowerShell, and Intune configuration profiles.

  • Own documentation, monitoring, alerting, and reporting frameworks related to device compliance and health.

  • Provide Tier 3 support and leadership in incident resolution for complex endpoint-related issues.

  • Establish and document best practices, SOPs, and runbooks for junior engineers and support staff.

  • Partner cross-functionally with Infrastructure, Security, IT Support, and Retail Operations to ensure seamless device experiences.

  • Mentor and guide other engineers, with the expectation of taking on formal people management responsibilities as the team scales.

  • Act as a key contributor in vendor and tool evaluations as the endpoint management strategy evolves

What you'll bring

  • Bachelor’s Degree in Computer Science, Information Systems, or equivalent experience.

  • 6+ years of experience in systems or endpoint management, with at least 3 years focused on Microsoft Intune in a leadership or senior capacity.

  • Strong expertise in Windows 10/11, Azure AD, Autopilot, configuration profiles, conditional access, and compliance policy management.

  • Proficiency in PowerShell scripting and automation of device configuration and deployment.

  • Experience leading infrastructure or endpoint-related projects and collaborating across cross-functional teams.

  • Familiarity with macOS/iOS/Android MDM via Intune is a plus.

  • Experience supporting endpoint infrastructure in a distributed multi-site and work-from-home environment

  • Excellent communication skills and a track record of mentoring or leading other engineers.

  • Relevant certifications such as MD-102, MS-102, or other Microsoft 365/Intune credentials strongly preferred.

  • Experience with endpoint security tooling, GPO management, and device monitoring frameworks is a plus.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US base salary range for this full-time position is 136,000.00 USD - 170,000.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.