At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

As a Sportsbook Floor Security Lead, you will be responsible for positively impacting the safety and security of company assets, including guests and DraftKings Team Members, while maintaining guest satisfaction. Responding to guest issues and ensuring their safety will drive the success of the Security staff and the DraftKings community as a whole.

What you’ll do

• Lead and schedule the Sportsbook Floor Security team, including managing time-off requests and shift coverage.

• Act as the primary contact for non-security personnel regarding security-related issues and procedures.

• Patrol the Sportsbook to ensure a safe, respectful environment; safeguard doors, equipment, cash transfers, and individuals.

• Document and report all incidents promptly, including accidents, theft, property damage, fraud, or procedural violations.

• Respond to and de-escalate patron disputes, aggressive behavior, medical incidents, fire alarms, and life safety concerns.

• Collaborate with internal security teams, surveillance, regulators, and law enforcement, ensuring professionalism at all times.

What you’ll bring

• A college degree or equivalent experience, with a background in Criminal Justice or security strongly preferred.

• 3+ years of leadership experience in a physical security environment, including scheduling and team management.

• Excellent customer service and communication skills, with the ability to address groups of guests or associates effectively.

• Ability to obtain Basic First Aid (CPR, AED) certification, as well as required licensing from the Illinois Gaming Board.

• Physical capability to stand and walk for entire shifts, climb stairs, bend, stoop, and lift or carry up to 35 pounds.

• Strong situational awareness, including visual acuity to detect hazards or violations and hearing ability to respond to voices and alarms.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

The US hourly rate for this full-time position is 27.86 USD - 34.83 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.