Data Engineer

Jackpocket

Jackpocket

Software Engineering, Data Science
Canada · Remote
Posted on Feb 26, 2026

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.

The Crown Is Yours

Data Engineer – BI Platform Administration & Enablement (Canada)

Job Summary

We are seeking a Data Engineer to support and enhance our Business Intelligence platform ecosystem, with a primary focus on Sigma Computing administration and user enablement.

This role is ideal for someone who enjoys helping others succeed with data tools, improving platform usability, and ensuring that BI technologies are well-maintained and effectively adopted across the company. You’ll work closely with analytics teams, data engineers, and business stakeholders to promote best practices, share knowledge, and showcase new platform features.

You will be part of a team that values collaboration, learning, and innovation — and your work will play an important role in empowering teams with the knowledge and tools they need to build great reports and dashboards.

This position is well-suited for a mid-level or junior engineer who has administration responsibilities in previous roles and is motivated to grow their skills in BI platform support and enablement.

Responsibilities

  • Serve as an administrator in Sigma Computing, including managing permissions, access controls, and workspace organization.
  • Provide daily user support, such as resolving report access issues, helping users understand error messages, and troubleshooting connection or data-source problems.
  • Participate in an on-call rotation to support the operational reliability.
  • Assist users with best practices for building reports, organizing content, and using Sigma features effectively.
  • Conduct demos, training sessions, workshops, and documentation to help teams adopt new features and improve their reporting workflows.
  • Support onboarding of new users and teams into the BI ecosystem.
  • Collaborate with analytics, data engineering, and product teams to ensure platform stability and support user needs.
  • Monitor platform performance, usage patterns, and reliability; escalate or address issues as needed.
  • Contribute to BI governance efforts, including folder structure, naming conventions, permissions hygiene, and lifecycle management.
  • Participate in evaluating and rolling out new BI features or enhancements.

Qualifications

  • 1–3 years of experience in BI engineering, data engineering, analytics, or platform administration roles.
  • Previous hands-on experience with tool or platform administration, including managing users, permissions, or configuration settings.
  • Experience with BI platforms such as Sigma, Tableau, Looker, or Power BI.
  • Experience with or interest in cloud data warehouse platforms, especially Snowflake (nice to have).
  • Strong SQL understanding and how reporting tools interact with data models.
  • Comfortable explaining technical concepts to non-technical users and guiding them through tool usage.
  • Strong communication and customer-support skills, with a service-oriented mindset.
  • Familiarity with cloud data warehouses and modern BI environments is an advantage.
  • Curious, proactive, and eager to learn new tools and a supportive, user-oriented mindset.

Why Join Us

You will play a crucial role in shaping how teams across the company utilize data on a daily basis.
Your support will help deliver faster insights, stronger decision-making, and greater confidence in our BI platforms.
This position provides the opportunity to deepen your platform expertise, strengthen your enablement skills, and contribute to a collaborative and forward-thinking BI environment.

If you take pride in helping others, improving system reliability, and learning new technologies, we would be glad to have you join our team.

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.